Refund policy

Refund Policy for Little Bit Bookish

Effective Date: 12/03/2025
Last Updated: 12/03/2025

 

At Little Bit Bookish, we want you to be happy with your purchase. If you are not completely satisfied with your order, we're here to help. Please review our refund policy below for details on returns, exchanges, and refunds.

1. Returns

We accept returns for eligible items within 30 days of delivery. To qualify for a return, your item must meet the following conditions:

  • The item must be unused, unworn, and in the same condition you received it.

  • Items must be returned in their original packaging, with tags attached (if applicable).

  • Proof of purchase is required for all returns.

Non-Returnable Items:

  • Custom or personalized items.

  • Digital downloads or gift cards.

  • Sale or clearance items marked as "final sale."

To initiate a return, please contact us at xthebooknookx@gmail.com with your order number and reason for return. We will provide further instructions, including the return address. All return shipping is paid by the buyer.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method.

Please Note:

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the item was faulty or incorrect.

  • If you haven't received your refund after 10 business days, please contact your bank or payment provider, as processing times may vary.

3. Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. If you need to exchange a product, please contact us at xthebooknookx@gmail.com with your order details and a photo of the item (if applicable). We will guide you through the exchange process.

4. Damaged or Incorrect Items

If your item arrives damaged or if you receive the wrong product, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost to you.

5. Lost or Delayed Shipments

  • If your order has not arrived within the expected timeframe, please contact us as soon as possible. While we are not responsible for courier delays, we will do our best to assist you in locating your order.

  • If your item is confirmed lost in transit, we will offer a replacement or refund.

6. Cancellations

If you wish to cancel your order, please contact us immediately at xthebooknookx@gmail.com. If your order has not yet been processed or shipped, we may be able to cancel it. We aim to dispatch all orders within 3 working days. Once dispatched, cancellations will no longer be possible.

7. Contact Us

For any refund, return, or exchange inquiries, please contact us at:

Email: xthebooknookx@gmail.com

We are committed to ensuring your shopping experience with Little Bit Bookish is a positive one. If you have any concerns, please reach out, and we will be happy to assist you.